Player’s account blocked due to multiple accounts claim

Content

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• The player’s deposit seems lost.
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• The casino purposely delayed the player’s verification and payout process.

The player from Bolivia faced issues withdrawing money using Visa. The withdrawal request was initially accepted, but after a few hours, an error occurred and the money was refunded back into the player’s account. We attempted to gather more information and requested screenshots of the transaction history, but the player did not respond to our messages. Consequently, the complaint was rejected due to lack of response from the player. The player from Mexico tried to withdraw funds from 1xbet casino using the SPEI method, which matched a deposit method.

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The player from Bolivia had been trying to verify his account for a week but it remained in the processing queue. The player reported that the verification process had been ongoing since February 16th and all the documents had been accepted. However, the casino had not provided any updates since then. The situation escalated when the player’s account was blocked. Despite our team’s efforts to mediate and extend the complaint’s timer, the player did not respond to our messages, leading to the rejection of the complaint. The player in Nigeria is experiencing withdrawal issues on 1xbet after they changed the withdrawal options removing the Kuda bank.

The casino required a clearer selfie with documents for verification. After resubmitting the required photo and clarifying an unrelated query from the casino, the player’s issue was resolved. We marked the complaint as resolved following the player’s confirmation. Betting on the ‘Under 3.5 Goals’ market in football can be a wise strategy for those looking to potentially profit from low-scoring games. While this market may not be as popular as the ‘Under 2.5 Goals’ market, it can still provide a great opportunity for those who can identify games with a high likelihood of fewer goals.

The player from Ukraine has been blocked and his winnings confiscated without further explanation. The player struggles to withdraw his balance due ongoing verification. The player from India deposited 1000 INR and 3000 INR, but the amounts were not added to his casino account. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 1xBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

Now they are saying there this account is inactive when will it be active again than decision will made. What the heck… it’s not my responsibility You put their bank details i deposited, now it’s your responsibility to add my funds, secure my money. AstroPay offers a cashback of 1% for players who deposit over 5,000 EUR/USD into their AstroPay accounts and use it for online gaming transactions.

The complaint was closed as the player do not intend to play in the casino anymore and wish to close the complaint. The player from Mexico is complaining about the two-factor authentification which is required when accessing the casino account. 1xBet Casino has a Mixed User feedback score based on the 71 user reviews in our database. You may access the casino’s user reviews in the User reviews section of this page. All of that, together with other factors considered in our review, has resulted in 1xBet Casino having a Safety Index of 6.9, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

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We had also clarified that we handled complaints related to online casinos only and had limited insight into sports betting issues. Despite this, we had offered to contact the casino on the player’s behalf. The betting on sports games is considered in the world among the most attractive activities. The bettors can take care of their sportsbooks and place bets on well-known games.

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He wanted to use the vouchers but got an ‘invalid vouchers’ error. The casino replied that the player has never provided the documents they had requested from him. Then the casino said that they didn’t have their own payment system suggesting this was a payment provider issue. All this case is very unclear, both parties failed to provide evidence at various stages of the investigation.

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The player had complied with all document requests, but the casino did not immediately respond or unlock the account. Eventually, the player’s withdrawal was processed, but his account was closed without explanation. After attempting to withdraw his winnings, his account was blocked and he was asked to provide identification documents and a psychiatric certificate. Despite complying with the request, his documents were rejected, putting his nearly $2700 at risk. We attempted to assist the player and requested more information to clarify the situation.

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Despite offering his government-issued driver’s license as identification, the casino only accepted ID Cards and Passports for self-exclusion. We attempted to mediate the situation, but the casino insisted on a specific self-exclusion process that the player found intrusive. The player from Tunisia had made a 50TND deposit via E-payment, which was not credited into their account after 3 hours as stated by the casino.

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Despite having contacted the 1xbet team, he continued to receive vague explanations about the processing of his payment. The player’s funds had been transferred via a UPI transaction and he had provided a receipt of this to the casino’s support team. After a prolonged wait, the player’s funds were finally cleared.

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Therefore, we were unable to accept his complaint, but offered to contact the casino on his behalf to gather more information. The player from Indonesia had requested a withdrawal 391 months ago which was denied by the 1XBet bookmaker. The bookmaker had set event limits, cancelled the withdrawal, and had requested various forms of verification such as photos and three months worth of receipts. Despite having provided these, the player received no response from support. We had attempted to investigate the issue by asking the player additional questions for clarification.

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The player admitted to having entered incorrect information during registration, specifically a shortened version of his name. This discrepancy led to the casino questioning the legitimacy of his account. We explained that providing inaccurate personal information during registration could lead to account suspension or additional verification requests.

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The player had denied having multiple accounts and had requested the Complaints Team to mediate the situation. The complaint was eventually rejected due to lack of response from the player. The player from Russia had faced issues withdrawing her winnings from 1xBet. Despite having undergone numerous verification procedures, including mailing notarized documents to Mexico and participating in a Skype call, her account had remained blocked. The player had complied with all requests, however, the casino had insisted she continue following their instructions.

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We had advised him to forward his payment receipt for further investigation, but he had not responded to our messages. As a result, we were unable to proceed with the investigation or provide potential solutions. The complaint was rejected due to the lack of response from the player. The player from South Korea had deposited 5,000,000 KRW into his 1xbet account but mistakenly transferred 10,000,000 KRW. Only half the amount was credited, and the remaining amount was neither credited nor refunded.

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The player’s deposit seems lost.

The casino continued to reject the bank statement provided, even though it showed all the requested data. The player had initially created two accounts, which led to complications during the verification process. Despite having provided multiple bank statements and even a video of the process of obtaining the statement, the casino continued to request more detailed information. After a lengthy back-and-forth, the casino’s Security Department decided to send new instructions to the player. Eventually, the player confirmed that the funds had been released from his account, resolving the issue.

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The player from Chile requested the casino to impose a deposit limit or close their account due to gambling issues. Despite their efforts, the casino has not complied, resulting in the player losing 470,000 CLP. The case was successfully resolved, and the player got a refund. The player from Bolivia has not been credited for two withdrawal requests totaling 2000 bs.

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The casino had requested a PDF file from Perfect Money, which the player had stated was not provided by the service. The player from Argentina, who had been betting regularly for several months, was unable to withdraw winnings from a recent bonus. Despite providing all requested verification documents, the casino did not respond. The casino later confirmed that the account was verified and a partial withdrawal was processed. However, the player disputed this, claiming improper retention of funds and account closure under false pretences.

However, when the player began winning more than his deposit, the casino started requesting documents and blocked his withdrawals. We had contacted the casino on the player’s behalf to gather more information, but due to the issue likely being related to sports betting, we were unable to resolve the complaint. The player from Argentina had been unable to withdraw his funds from 1xbet, totaling 17,239 USD. The casino continually requested more verification documents, which slowed down the withdrawal process. The player received a partial payment of 15,900 USD but was still missing the remainder. The casino accused the player of multiple account creation, which the player denied.

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The player made a few successful deposits and withdrawals during a two months period but after his last withdrawal request was made, his account was blocked. The casino asked him to send documents for verification but it was taking way longer than expected. For over two months period, the casino kept on asking the player to provide the documents all over, again and again, they even had two Skype phone calls. Later on, the player was accused of breaking multiple rules in the casino.

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Our site not only covers the big stories but also provides opportunities to everyone to share their stories. We also welcome the proposed reforms to focus on prevention, improve access to mental health services, and afford mental health with the same attention and focus as physical health. This is the predictability rating given to the league or competition by OddAlerts after monitoring the recent performance of value bets.

Though controversies have been connected to the company in the past, the bookie still draws players from markets all over the world. The player complained about getting repeatedly locked out of his account due to verification checks. Last time, his account got locked and he sent all required documents to the casino, but two weeks later, his situation hasn’t changed. The player from Malaysia complains about an uncertain issue. The player from Netherlands complains about an uncertain issue. The player from Belarus submitted all the required documents, but the casino is asking to send them by post.

The casino purposely delayed the player’s verification and payout process.

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The complaint was ultimately rejected due to the player’s lack of response to further inquiries. The player had provided all necessary documents for verification but was blocked after an investigation. You can choose between the most popular bank card methods such as Visa, MasterCard and Maestro. There is also a spread of e-wallet services that players can use for fast deposits and withdrawals such as Skrill, Qiwi, Epay and many more. When it comes to comparing the odds offered by 4rabet and 1xBet, it can be challenging due to the extensive range of betting options available on each platform. However, there are several ways in which users can compare odds to ensure they receive the best value for their money.

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The player’s account was closed by the casino due to suspicions of identity, but the main issue was resolved successfully. The player from Argentina had a pending withdrawal at 1xbet casino. Despite having deposited successfully, he was then asked for verification documents, which he had sent, but hadn’t received a response after three days. We had asked the player to provide more details and documents to verify his identity. The player provided the requested information, but it was discovered that the account belonged to a relative. As we didn’t deal with complaints submitted on behalf of a third party, this complaint was rejected.

Player stopped responding to our question therefore the complaint was rejected. The player from Paraguay deposited $8 via Binance Pay and won. But now the casino is rejecting his $14 withdrawal, citing issues with the payment method despite accepting deposits through it. Binance Pay is the only payment method available to the player. The player from India is facing issues with depositing money into the casino. Despite multiple contacts via the chat portal and providing the payment receipt, their query remains unresolved, and they receive repetitive responses suggesting a 2-hour wait.

Based on their privacy policy, the Casino refused to provide reasonable justification and/or solid evidence which could help them and decide this case adequately. The player from Myanmar is facing issues with 1xbet, which closed his account and hasn’t refunded his deposits yet, although he provided multiple documents to prove his identity. Despite complying with document requests, the account was closed without any given reason.

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The player from Iran had deposited money into his account but the funds seemed to be lost. We rejected the complaint because the player stopped responding to our messages and questions. The player from Portugal had their winnings from sports betting voided.